Best Western Raphael Hotel Altona, Hamburg
About the Hotel
Best Western Raphael Hotel Altona is a 3.5-star hotel located in the trendy Altona district of Hamburg, close to popular attractions. The hotel is situated just 100 meters from Altona train station, making it easily accessible for travelers. This modern city hotel features 43 individually furnished rooms designed for comfort. Its proximity to cultural highlights, shopping areas, and dining options enriches the guest experience.
Location
Best Western Raphael Hotel Altona is located in the upscale borough of Altona, known for its vibrant restaurant scene and historical sites such as the Fish Auction Hall. Guests have easy access to the nearby S-Bahn for travel to landmarks like the Reeperbahn and other central attractions. Outdoor enthusiasts can explore the beautiful bike and hiking trails along the Elbe, making it suitable for cyclists.
Rooms
The hotel offers 43 non-smoking rooms, each with a unique design, ensuring a homely atmosphere. Room amenities include flat-screen televisions, minibars, and private bathrooms complete with complimentary toiletries. Some rooms feature additional seating areas, providing ample space for relaxation. Guests can enjoy free Wi-Fi throughout the hotel.
Eat & Drink
An extensive breakfast buffet is served each morning, featuring local products and a variety of hot and cold options. The hotel's lounge area provides a cozy space for guests to unwind, equipped with free internet terminals and a selection of books and board games. Evening drinks can be enjoyed at the small hotel bar after a day of exploration.
Leisure & Business
The hotel features a 24-hour sauna area, offering a chance for relaxation after a busy day. Additional amenities include a computer station, complimentary newspapers, and concierge services. The hotel also provides spaces for guests to conduct business or meetings in a comfortable setting.
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Price and Room Availability Calendar
Getting around
A list of all available modes of transport
What our guests says about facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Services
- Housekeeping
- Welcome drink
Dining
- Bar/ Lounge area
Business
- Fax/Photocopying
Children
- Board games
Spa & Leisure
- Leisure/ TV room
- Sauna
Room features
- Heating
- Mini-bar
- Tea and coffee facilities
- Ironing facilities
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
Staying at this hotel was a mixed experience. The rooms, while spacious and comfortable, could get overly hot due to the duvet. The location right near the train station is perfect for travelers, although some noise may be an issue. The service was friendly despite an attempt at lecturing, and the dining, while good, came at an extra cost. The facilities were decent overall.
I had a mixed experience at this hotel. The rooms were spacious with a lounge area, but they felt a little cramped and lacked desk/table space. Asking for a quiet room meant a 'quiet room', however, the connection to what used to be another hotel next door was a bit inconvenient unless you are on the 3rd floor.
The hotel had modern and extremely comfortable rooms, but it was too hot at times. The service was very friendly and helpful, although there were some unfriendly and inflexible aspects. The location was very convenient with easy access to public transport and plenty of dining options. The dining experience was decent but not overly exciting. Overall, a mixed but decent experience.
I loved my stay at this hotel! The room was modern and extremely comfortable, equipped with a minibar, two TVs, and a kettle for making tea or coffee, all provided at no extra charge. It overlooked the car park, ensuring a peaceful night's sleep, although some colleagues found rooms on the station side a bit noisy. The recent renovation made the room feel fresh, the bed was cozy, and the daily provision of coffee, tea, and cookies added a lovely touch.
I had a pleasant stay at the hotel. The rooms were surprisingly quiet, considering the proximity to the train station, although I did have a minor issue with housekeeping ignoring the 'do not disturb' sign on the first day. The service, for the most part, was courteous, though it became slightly impersonal after check-in. The hotel's location felt safe and was incredibly convenient being just a minute away from the train station, even though the decor seemed a bit dated but was exceptionally clean with all the essentials provided in the room. The dining experience met European standards and offered good value for money, but having to go to the next-door hotel was a bit inconvenient. The facilities were decent overall.
My stay at the hotel was quite pleasant overall. The rooms were clean, comfortable, and perfect for our needs, although some noise was present on the station side. The service was very accommodating and friendly, especially since I don't speak German. The location was excellent, close to nice restaurants in Altona Altstadt, although a bit dated in style. The dining options offered good value for money, even though the variety was a bit limited at times.
The hotel offers clean, comfy rooms with friendly staff in a fantastic location, but dining options could be better. Price is reasonable, but extras come at a cost.
I had a pleasant stay at the hotel, with clean and comfortable rooms. The staff was very helpful and polite. The location was convenient, right in front of Altona train station and not far from the city center. The dining experience offered a decent spread of food. Overall, a good value for money option.
I had a pleasant stay at the hotel. The location is excellent, right in front of Altona train station and only 3 km from the city center. The rooms were comfortable and clean, and the staff was helpful, even assisting me in a second language. However, the dining options were not very convenient, located in the next-door hotel, and the Wi-Fi had an additional cost.
My stay at the hotel was quite pleasant. The location was very convenient, being right in front of Altona train station and only 3 km from the city center. The rooms, although on the smaller side, were clean and suitable for a short stay. The staff, while only able to communicate in German, was extremely helpful and friendly. The dining options were decent but came at an additional cost. Overall, a good value for the money with some minor drawbacks.